The Monthly Consumer Service Plan is designed for hearing customers who wish to connect via videophone to their deaf and hard of hearing friends, relatives and associates. (If you are deaf or hard of hearing, you may qualify for a reduced price videophone and service plan - please contact ZVRS directly at www.zvrs.com or 1-866-932-7891 to find out how.)
The Monthly Consumer Service Plan makes it possible for you to connect directly with other Z-videophone users or to connect to the ZVRS service if needed. The ZVRS Service is a video relay service for deaf and hard of hearing users. The Monthly Consumer Service Plan will provide you with unlimited access to the network via your high-speed internet connection. You must have a high-speed internet connection to use this service plan.
Once you have purchased a Service Plan, you will receive a 10-digit phone number that can be used by others to call you on your new Z-videophone. You will also need to use this 10-digit number to register with the ZVRS service if you expect to have a deaf or hard of hearing person use your Z-videophone.
Your credit card will be automatically billed each month at the rate shown. Once begun, your Monthly Consumer Service Plan will continue uninterrupted. If you wish to terminate your Monthly Consumer Service Plan, please see the details under the "Extended Information" tab.
The Monthly Consumer Service Plan will be billed once at inception and then again at the beginning of each following month unless or until you cancel the service.
Termination. Once started, your
Monthly Consumer Service Plan will continue uninterrupted unless you notify us
in writing that you wish to terminate the service. We require a 60-day termination
period for the service, so upon notification that you wish to terminate the service, your
credit card will be billed three additional months and your service will be
available to you through this 60-day termination period. Following the 60-day termination period, your
service will be discontinued and you will not be billed again.
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